Shipping Information
Last updated: October 13, 2026
Where we ship
Orders ship worldwide. Enter your address at checkout to see the shipping options available for your country.
Delivery times
Average delivery times are 7 to 15 business days for the US and Europe, and 10 to 20 business days for the rest of the world. These are estimates, not guarantees. Carriers, customs and peak seasons can cause delays. Business days are Monday to Friday, excluding public holidays.
Shipping cost
The exact shipping cost is shown at checkout before you pay.
Tracking
When your order is sent we email you a shipping confirmation with your tracking number. The first tracking update can take a day or two to appear.
Several items in one order
Items in one order may be sent in separate packages, each with its own tracking number, so they can arrive on different days.
Customs, import duties and taxes
Import duties and taxes are prepaid. The total shown at checkout is your final total, so you typically pay nothing on delivery.
Changing your address
You can change the delivery address only if the order has not been processed yet. Email support@nailsandcosmetics.com as soon as possible with your order number and the new address.
Tracking says delivered but you do not have it
Please check around your property, your mailbox and with your neighbors first. If you still cannot find it, email support@nailsandcosmetics.com with your order number.
Damaged, missing or incorrect items
Email support@nailsandcosmetics.com with your order number. See our Returns & Refunds Policy.
Items with shipping restrictions
Some items, such as liquids, flammable products or items with batteries, may have carrier restrictions. If an item cannot be shipped to your address, we will tell you and cancel and refund the affected item.
Electrical items
Check the voltage and plug details on the product page before ordering. See Product Safety for general safety notices.
Related: Returns & Refunds Policy | FAQ
Questions: support@nailsandcosmetics.com